Health Literacy Education Workshop
- 4 October 2025
- 7:00 am - 5:00 pm
Overview
Sidra Medicine is hosting an engaging and informative Health Literacy Workshop designed to equip healthcare providers with the skills and strategies to effectively communicate with patients.
Featuring experts across health and wellness education, practice development, nursing, allied health and patient safety, the workshop aims to bridge the gap between complex medical information and patient understanding, ensuring better health outcomes and improved patient satisfaction.
Topics
This comprehensive workshop is thoughtfully designed to address all key aspects of health literacy, including:
- Understanding Health Literacy: Exploring the fundamental concepts and their impact on healthcare delivery.
- Barriers to Learning: Identifying and addressing obstacles that hinder effective communication and patient understanding.
- Patient and Family Education: Developing strategies to educate patients and families for informed decision-making.
- Patient Engagement: Encouraging active participation in the treatment planning process.
- Medication Adherence: Promoting strategies to ensure patients understand and follow their medication regimens.
- Teach-Back Method: Empowering staff to confirm understanding by having patients explain instructions in their own words.
- Documentation: Highlighting the importance of accurate and clear documentation in improving patient comprehension and care continuity.
Workshop Objectives
- To provide comprehensive learning experience that emphasizes on the importance of integrating health literacy skills into daily practices.
- To enhance participants’ ability to use effective communication techniques, such as plain language and the teach-back method, to improve patient outcomes and satisfaction.
- To equip participants with the tools and strategies needed to identify and address barriers to health literacy.
- To promote an inclusive approach to patient care, enabling participants to better engage with patients and their families.
Target Audience
- Nurses
- Physicians
- Allied Health Practitioners
- Pharmacists
- Any other patient-facing professionals
Scientific Planning Committee
- Amal Alfarsi, Manager -Health and Wellness Education
- Maha Alnaama, Health and Wellness Educator
- Aljori Al-Ajji, Health and Wellness Educator
- Lama AlJindi, Health and Wellness Educator
- Mohammed Amer, Clinical Nurse Educator – Practice Development
- Sumera Farhan, Manager – Patient Safety
- Duane Wong, Director -Allied health
- Dr Mohamed AlHajjaji, Attending Physician
- Brenda Jane Flynn, Director – Nursing & Midwifery (Women)
- Ansu Varghese, Clinical Nurse Manager – OPC Children
- Emma Reid, Director – Nursing (Pediatric Medicine and Emergency service)
- Maher M. Salem, Head – Inpatient Pharmacy
- Amal Aburamadan, Head – Outpatient Pharmacy Service
- Dr. Sandra Luebrata Holmes, Director – Nursing (Education, Professional practice and standards)
Guest speakers
Quality and Patient Safety Department
The Quality and Patient Safety department supports hospital-wide efforts to deliver safe, effective, and patient-centered care. As part of our mission to enhance patient safety, we recognize the critical role of health literacy in reducing preventable harm and improving outcomes.
Through our Patient Safety team, we promote clear communication between healthcare providers and patients. We also advocate for strategies that reduce misunderstanding of health information, and we collaborate with departments to embed safety practices into education and provision of care. We also support staff through safety training, event analysis, and system-level improvements that enhance both staff awareness and patient understanding.
By participating in the Health Literacy workshop, our department contributes to a safer care environment with the aim that all patients can better understand their health, make informed decisions, and actively participate in their care journey.
Department of Pharmacy
Our mission is to provide safe, effective, and compassionate care to our young and women population across all in-patient, outpatient, specialty, and clinical settings. We are dedicated to ensuring safe medication preparation and delivery, advocating, and advancing medication safety, leveraging cutting edge automation and technologies, and promoting optimal therapeutic outcomes through evidence-based practices.
As an integral part of the healthcare team, we empower patients, families, and caregivers through health education and improved health literacy, enabling informed decisions about their care. We are deeply committed to serving our community, advocating for accessible, patient-centered services that address the unique and diverse needs of every individual we serve
Nursing Research, Education, Professional Practice & Standards
The Department of Nursing Education and Professional Development delivers a comprehensive range of education, professional development, and orientation services to nurses, midwives, allied health staff, and students across Sidra. Committed to fostering a high-quality learning environment, the department aligns competency-based education, research, and evidence-based practice with the practical demands of clinical care, while addressing patient needs, environmental factors, and staff development. Additionally, it coordinates and facilitates clinical placement training for students from affiliated universities, hosts the nursing residency program, and supports a variety of educational activities, quality improvement projects, accreditation efforts, and certification initiatives.
Terms and Conditions
- Participants who are eligible for CPD points are required to download the Cloud CME application on their smartphones before attending the workshop. This will enable them to scan the registration QR code upon arrival. Certificates will be available on the app after completing the evaluation.
- Participants must attend the entire workshop to be eligible for CPD points. Those who do not complete the full duration of the workshop will not receive CPD points.
Late Comers’ Policy
Participants arriving more than 15 minutes late will not be allowed entry to avoid disruptions.
Cancellation Policy
Participants must notify the organizers at least 72 hours in advance if they wish to cancel their attendance. Participants who do not provide at least 72 hours’ notice of cancellation may be subject to administrative penalties, including loss of eligibility for future event participation.
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