Interpretation Services for Non-English Speakers
Do you know that Sidra Medicine is one of the pioneers of medical interpretation services in Qatar?
To guarantee that our patients are receiving equal care regardless of cultural and language differences, facilitate safe communication with non-English speaking patients, and ensure the delivery of better Quality of Care, Sidra Medicine provides a free 24/7 medical interpretation service to its patients.
The Medical Interpreters team includes professionally trained interpreters covering both outpatient clinics, in-patient hospital wards and the Emergency Department.
How to request an interpreter:
For new patients
To guarantee that you have an assigned interpreter for your visit/appointment at Sidra Medicine, when booking your appointment on the phone, please confirm with the scheduler that you need an interpreter, and choose your preferred language.
For follow-up patients
If you do not have an assigned interpreter, and you think you need one, please approach your healthcare provider to request an interpreter.
- Face-to-face interpreters cover the following languages: Arabic, French, Russian, Chinese, Somali, and Korean.
- If a face-to-face interpreter or the language required is not available, Sidra Medicine provides a free of charge, 24/7 language line service via phone/video calls and covers 66 languages including but not limited to: Arabic, Urdu, Hindi, Pashto, Persian, Nepali, Bengali, etc.
- Arabic and American Sign Languages are also available for our hearing-impaired patients.