Interpretation Services for Non-English Speakers
We provide a free 24/7 service of medical interpretation service to its patients to enable good quality care irrespective of native languages.The Medical Interpreters team includes professionally trained interpreters covering both outpatient clinics, in-patient hospital wards and the Emergency Department.
How to request an interpreter:
For new patients
To guarantee that you have an assigned interpreter for your visit/appointment at Sidra Medicine, when booking your appointment on the phone, please confirm with the scheduler that you need an interpreter, and choose your preferred language.
For follow-up patients
If you do not have an assigned interpreter, and you think you need one, please approach your healthcare provider to request an interpreter.
- Face-to-face interpreters cover the following languages: Arabic, French, Russian, Chinese, Somali, and Korean.
- If a face-to-face interpreter or the language required is not available, Sidra Medicine provides a free of charge, 24/7 language line service via phone/video calls and covers 66 languages including but not limited to: Arabic, Urdu, Hindi, Pashto, Persian, Nepali, Bengali, etc.
- Arabic and American Sign Languages are also available for our hearing-impaired patients.